Singapore Pools – An IT-Enabled Business
Singapore Pools is a state-owned gaming operator that operates lottery and sports betting services. It also supports the arts, charities and community initiatives. Founded in 1968, the company views itself as an IT-enabled business and has built up its IT infrastructure to support its operations. This includes Oracle Cloud Observability and Management, which helps Singapore Pools manage its applications, reduce IT issues and improve customer service.
The company’s roster of products includes Toto, a state lottery that features six out of 49 possible winning numbers; 4D, a four-digit lottery game launched in 1986; and sports betting including football and Formula 1 motor racing. The company also offers e-payment infrastructure for online betting.
Its technology strategy is centered on open source solutions, and it has built up its in-house capabilities through training and internships. This has allowed it to meet the growing demand for its online betting services. The company is also working to develop new mobile apps that will allow customers to place bets on the go.
In addition to enhancing its digital offerings, Singapore Pools has been increasing its investment in cybersecurity. As many of its staff work remotely, the company has found it important to train employees on how to identify phishing emails and protect data. It also works to secure its data centers with the latest encryption standards.
As a leading contributor to the Singapore community, the company has contributed $2 billion to the government through taxes and duties and $5 million per year to the Tote Board in support of good causes. It is a major sponsor of the Business Times Corporate Golf League, now in its 11th year, and contributes to a wide range of charities and community initiatives.
The company has also used its revenue to help build iconic landmarks like the National Stadium, the Esplanade and Gardens by the Bay. It is a strong supporter of the arts and sports, and has also donated over $2.5 million in cash and kind to support various community activities.
The company is a leader in the industry, and its success is due to its people, innovation, integrity, customer care, and community service. Its employees are encouraged to share their ideas and thoughts, and these are incorporated into the company’s strategic plans. Its employees are also given the opportunity to attend training courses and seminars that are relevant to their jobs. These trainings are a crucial component of the employee development programme at Singapore Pools. The company is constantly looking for ways to improve its employee experience and productivity. This is why it invests in the right tools to enable its employees to perform at their best. The result is a highly motivated team that is ready to take on the challenges of the ever-changing gaming industry. This is why the company has a strong reputation for being among the best places to work in the world. Its innovative culture and supportive work environment have made it one of the top employers in Asia.